TESTIMONIALS

What clients are saying about us!

 

“Had a perfect appointment today with Sarah. She gave my short curls so much love. Outstanding consult & service! Highly recommended.”

 

“The best salon head massage I have ever had”

 

“I came into True Grit for my hair appointment after a challenging day at work. Not only was the service as fantastic as usual and the atmosphere welcoming and busy, but the head massage with Amy was absolutely what the doctor ordered … the BEST salon head massage I have ever had … I’m tempted to book in again for a blow wave just for another one!”

 

“I get stopped stopped in stores, parking lots… and everywhere in between by people wanting to know who does my hair…”

 

Patty Wunder is our 2014 Queen of Referrals. After being told she won a year of free and fabulous hair, here’s what she had to say:

“What does it mean to me to receive another crown not made out of foil, but of referrals? There aren’t words actually!

I have been going to True Grit faithfully for 7+ years… Almost since I moved to New Zealand. As an ex-hairdresser, and a type A personality, I tend to be a bit picky, however the Gemini creative side of me likes change and trying new things…often! True Grit has always taken great care of me and Jen Finch knows what I like, dislike, get annoyed by, and won’t ever do again… So don’t ask.

True Grit feels like family.  Saying that, life hasn’t always been smooth sailing in the last 7 years and my partner will tell you, the first thing we address before I freak out, is how my hair will be paid for!  It is part of our monthly household budget… It has become part of my trademark and identity… And I preach True Grit wherever I go. So when Jacqui called me personally today (on my birthday no less) to tell me the news of winning a year of hair services…I almost cried a little!  But my initial thought was how excited my man would be!  AND HE WAS!  Right away he asked if they could groom our 3 Persian Cats!  That’s a whole other budget for hair!  We are a hair proud family.

I still can’t believe it… Something that is a necessity will now feel like a treat for a year!  The relief, the freedom to use that money for other things, and the feeling of satisfaction that people are listening when I tell them where to go… So to speak. I get stopped in stores, parking lots, at work, at the Women’s Expo, and everywhere in between by people wanting to know who does my hair. I always have cards available to hand out! There was even a joke at work that it took less than 10 minutes for me being at work for the 1st person to stop and talk about my hair! I just say if I had $100 deposited into my account from the universe every time someone complimented me on my hair, I’d never have to work again! Even after Jen does her work, I get to reap the compliments of it, so the fact that more people are trusting the amazing crew at True Grit because I ensure them they will be looked after, well… It seems like just the right thing to do doesn’t it!?
One last thing… I was taught that if you haven’t received a compliment on your hair in 6 weeks… It’s time for a change!  I know a great place!
xoxoxo” – Patty Wunder.

 

“Sarah is a brilliant hairdresser so it was a given that I would get my friends to come and see her”

 

Chloe Nicholson was the runner up of our 2014 Queen of Referrals competition, here’s what she said after being told she won GHD straighteners and a Total Body Concept voucher:

“Wow thank you so much for the opportunity to win this amazing prize! Sarah is a brilliant hair dresser so it was a given that I would get my friends to come and see her. After having a GHD for 8 years it will be nice to have a new one and treat my hair! As for the Total Body Concept beauty vouchers, I’m looking forward to being able to treat myself before my upcoming event in July! Thanks True Grit, you’re the best!” – Chloe Nicholson.

 

“I can’t thank Jacqui enough for the difference she is making to people’s lives…”

It is with great excitement that we announce True Grit’s Jacqui Victor as the Master Builders Business Hero Award winner for November 2013! These awards recognize and reward great customer service in Canterbury – to find out more visit the website www.businesshero.co.nz.

 

Jacqui’s winning nomination was sent in by Broni McSweeney. Here’s what she had to say:

“Jacqui came to a yearly event I am involved in where we celebrate the health and fitness achievements of people over a 5 month period. She was so moved by the stories of those that were there that she offered to give all those who participated in this yearly event a cut and blow wave from her salons. She’s done it every year since and that was 4 years ago now, thousands of dollars worth if I were to add it up…” Read more…

 

“My hair is 10 times better than normal!”

 Hi Ashleigh, I just wanted to say a big thank you once again for the lovely pamper pack treatment I had with you yesterday. I am actually quite amazed at the difference in my hair this morning – much more so than yesterday. It feels really smooth, silky soft and bouncy – really lovely. I wasn’t too sure about the SteamPod at the time as I was a bit nervous of the heat so close to my skin (!), but together with the serums and treatments, the difference in my hair today is 10 times better than normal, it feels gorgeous!  When I come in next week for my colour I will also buy the split ends serum you recommended as I think that has really helped too.
Many thanks once again – and a big thank you to True Grit for the lovely complimentary treatment!
Kind regards, Juliette

 

“What a fab way to spend a Saturday afternoon!”

I thoroughly enjoyed my pamper pack experience with Sammy, which I was treated to on Saturday. The SteamPod to finish was amazing – my hair felt awesome and the colour looks even better after the ritual treatment! What a fab way to spend a Saturday afternoon!
Very pleased client Lee Ruffles

 

Dorothy loved the SteamPod straightener so much she bought her own!

 “After getting the SteamPod straightening on my hair a couple of times in the salon, I invested in my own one a couple of months ago. I’m loving it! I find it as simple to use as my straighteners and the finish is great for my long, quite thick hair.”
Dorothy Helyer

 

Fundraising for Cure Kids

“A huge THANK YOU toTrue Grit for the kind donation of 10 vouchers for fundraising for Cure Kids Red Nose Day. Hundreds of children owe their lives to Cure Kids, but the only way we can keep doing this is by funding research to find the cures that will save lives. The Fulton Hogan Earthquake Rebuild Office was fundraising for this worthy cause by way of a morning tea, a raffle and an auction – with all proceeds going to Cure Kids. The vouchers from True Grit helped us raise $955 at our recent auctions, an awesome result! Thank you to the entire True Grit team for your amazing contribution!!”
Laura Kidby, Fulton Hogan

 

Carrie – Christchurch City Les Mills, Club Manager

“I recently moved to Christchurch from Auckland to help my company re-open our fitness club here, and someone at the gym recommended I try True Grit for my cut and colour. I was so pleasantly surprised with my experience! My stylist was very professional and did a fantastic job. I loved my new client pack as well, very clever. I will definitely be back and will be making True Grit my hair salon of choice here in my new home of Christchurch. Thanks True Grit team!” Visit the Les Mills website here.

 

A recent text from an ecstatic client

“A truly fantastic experience! LOVE the cut, LOVE the colour – I’m looking very chic! Thanks a million, can’t wait to advertise this do for you!!!
You have a fabulous salon, fabulous staff and an unsurpassed uniqueness. Well done – love your True Grit style!” Debbie McGregor, Total Body Concept

 

Fiona Clapham Howard after a recent True Grit Experience

“I wanted to let you know how well the team looked after me a few weeks ago when Jen (my usual stylist) was off sick one Saturday morning.  I desperately needed my colour redone as I had a big work event the following week, so they agreed they could do the colour and I’d come back later for the cut when Jen was back on deck.

I was so impressed by how well the staff all worked together to help each other out and look after the customers. Sarah, Regan and Monica worked as such a great team, assisting each other where needed to get colours on and finished, and still managing to keep everything and everyone feeling relaxed and taken care of. Even though I’m sure they were doing a heap of juggling and thinking on their feet to cope with a busy client load on a day with at least one stylist off sick, this urgency never came through to the salon floor.

I left with a fabulous colour (as always!) and  feeling like I’d had a really relaxing experience, I just wanted to put in writing how impressed I was by the team’s work ethic and customer service under that extreme pressure.”

 

Laura Kidby, Queen of Referrals 2012

“To Jacqui and the team, Firstly, as Queen of Referrals 2012 I would like to personally thank Jacqui and the True Grit team for running an awesome competition with such a great first prize. My partner and I had a lovely stay at the beautiful Huntley Lodge. I am over half way through my pregnancy and moving in to a new house this weekend with a major renovation about to take place so staying at the Huntley Lodge was just bliss! It was the best place to relax. The limo ride was loads of fun, Wendy is a hoot!  It was also great to be pampered by Essential Therapy. So thank you once again, I look forward to Queen of Referrals 2013!”

 

Rachel Neill, General Manager – L’Oréal Professionnel

“Team INOA is a team of successful salon professionals who are fashion forward thinkers at the forefront of colour creativity and technical expertise. Jacqui Victor from True Grit was an obvious choice to join our team, given her salon’s business success and exceptional ability to pass on this information to other hairdressers in the industry”

 

Leanne after an INOA Colour

“I have been cursed with extremely colour resistant hair! But on a recent visit to True Grit Jackie and Jen introduced me to Inoa and the results just blew me away! My hair hasn’t felt like this for many years, it is so soft and shiny. I am thrilled with the colour and I have never had so many lovely compliments! I look forward to my next colour with great excitement!”

True Grit was one of only five salons in NZ chosen to launch INOA, Click Here for the full story and photos.

 

Judith Matthews after a Ritual

“I’m used to facials and massage but this treatment is something else! I was so relaxed afterwards it took a coffee and a walk around before I was safe to drive home. My hair was so shiny and well-conditioned it attracted lots of positive comments.

 

Shiree White after a recent True Grit experience

“Thanks Kristelle, for yet another great cut and style! Feel wonderful in my new do! You are a great stylist and a lovely caring person and I love coming to your salon. As I walked out yesterday along with another client, she turned to me and said,” Don’t you just love coming here!” Another very happy client who left feeling a million dollars from her wonderful stylist! Long are the days when I walked out of salons miserable, cos my hair looked awful or just didn’t suit me. I walk out now with my head held high, feeling fabulous!!!!”

 

Leanne Fleming after a recent True Grit experience

“Just absolute bliss, heavenly.  Gives a new meaning to just having a haircut. The staff are friendly, funny and very professional. Always pleased with the style and cut of my hair. Would recommend True Grit to all my friends.”

 

Rebecca Latimer, after her first visit to True Grit

“It was as if they could read my mind, it was just what I imagined.  Perfect.  Wonderful experience all round.”

 

Rebecca Parsons after her wedding package at True Grit

“Thank you all for making me feel like a queen for my wedding day!  My hair and make up were absolutely perfect and so far beyond what I had thought possible for myself!  You are all so very good at your craft, and I feel truly lucky to be counted as one of your patrons!”

 

Kim Turner after a recent True Grit experience

“I usually see Ashlee who is amazing but on Saturday I was able to see Jen and what can I say – the whole salon is so welcoming. Usually I dread the hairdressers as I have curls but this was no problem for Jen and has never been an issue for Ashlee either. These ladies make you feel so good about yourself and provide incredible service. They make good suggestions and they don’t criticise if you haven’t been looking after your hair. I’m so pleased with my cut, thank you True Grit.”

 
Claire Andrews after a recent True Grit experience

“Amazing! Best service hairdressers I have ever been to! Had my hair and makeup done yesterday and soo much care and effort taken by Megan. Every time I go I feel taken care of and offered refreshments while my hair is being looked after. Shown new products every time I go. Definitely going to make this my regular! Love love love it here!”

 

Kirsty Lee Hackwell after her first True Grit experience

“I’ve just started coming to True Grit as my previous salon was fully booked and I am 100% converted! Great environment, GREAT stylists, great coffee and a great experience as a whole. I’ve had amazing service just in my appointment and style check and never been so happy with my hair. Thank you Sarah and Jane”